A real-time mobile civic engagement platform for reporting public safety, quality of life and environmental issues

CitySourced is a real time mobile civic engagement platform empowering residents to identify civic issues (public safety, quality of life, & environmental issues, etc.) and report them to city hall for quick resolution; an opportunity for government to use technology to save time and money plus improve accountability to those they govern; and a positive, collaborative platform for real action.

At TechCrunch50, CitySourced was named of as one of three runners-up, also known as a TechCrunch Finalists.

The functionality of CitySourced is:

  • A user captures either a photo, video, or audio of public works problem.
  • He/she uploads the media and, along with location information pulled directly from the device, submits a report.
  • Reports may be classified as based on the type of report submitted.
  • The list of active report types is customized to meet the needs of the local municipality.
  • The required follow up action is typically based on the report type. Once a report is submitted, feedback is provided to the user based on the action taken by municipality.

As of 2014, the application covers 40+ million users and has been deployed and contracted directly with governments in 7 countries, including United States, Canada, Australia, Panama, United Kingdom, United Arab Emirates, and Bermuda.