A digital living lab platform for testing new urban infrastructure or services with citizens

Piazza is an online platform to bring together Citizens, Businesses and the City to co-create together their city of tomorrow. As one community, they will join on a dedicated website to share ideas, discuss, comment and vote to build a better and smarter city.

Piazza is a Digital Living Lab platform for (medium) cities allowing city authorities and service providers to design and test new urban infrastructure or services with citizen before entering the planning or implementation phase. This platform is a smart citizen-centric with a bottom-up participatory or collaborative approach, focused on citizens demand, opinion and behavior and aiming maximum effectivity in creating life comfort, social and ecological values.

The benefits of using this platform are:

  • Improved city services delivery
  • Increase citizen engagement
  • Reduce time to market
  • No software development cost
  • Made by co-creation experts
  • Automated data analysis

The platform is supported by EIT Digital.

Some of the highlights of this platform are the following:

  • Turn key and Tailor Made collaborative platform
  • Integrated or dedicated website
  • Gamification ready with rewards and badges
  • Analytical Dashboard
  • Easy moderation and user management
  • On demand Text Mining and Semantic Analysis
  • Geo-located application to chat with urban objects
  • Collection of citizens’ contributions while on-the-go
  • Fun and informal conversation with the city stakeholders

The platform has been used in the city of Lyon, France. The basic characteristics of this implementation are:

  • Living lab for technology and experimentation Community for entrepreneurs and citizens Inspiration for cultural transformation
  • Proven process to accompany enterprises, SMEs and startups from problem definition to tested commercial solutions
  • Enable collaboration among partners, SMEs, enterprises, clusters, government, startups, academics, innovators, citizens and end-users.
  • Specialized in smart city and big data related innovations within the context of quality of life in an urban and suburban setting.